Find solutions. We can help.
services with instruction & training.
Learn.
Make the most of CAST product andservices with instruction & training.
troubleshoot your CAST product.
Knowledge Base.
Learn how to set up, use andtroubleshoot your CAST product.
the Product team and other CAST users.
Community.
Share feedback on CAST products withthe Product team and other CAST users.
General
Contact Us
CAST Community
CAST Technical Support
Getting Started
General
Common to CAST Consultants and CAST Customers (Light Agent and End User Roles)
CAST Customers (End user role)
- Enter your contact details
- Ticket Statuses
- eSupport access
- Submit a ticket
- Reply to a ticket
- Reopen a ticket
Ticket fields
See all 19 articlesProduct news and updates
Announcements
Release news
Learn
Customer tutorials
CAST University
- ★ FAQs on Certification
- ★ CAST Certification - Email Signature
- ★ CAST University - Pre-requisites
- ★ CAST University - ADM Practices Track
- ★ CAST University - ADM Monitoring Track
- ★ FAQs on eLearning/Online Courses
Promoted articles
- How to suggest product improvements
- CAST Field: how to submit product improvement suggestions in the customer forum
- How to contact CAST Technical Support
- CAST AIP 7.3.x support extended to December 2017
- Support for Microsoft Internet Explorer 8 will end in CAST AIP v8.0
- AIP Extensions and new "Functional releases"
- CAST AIP and CAST AIP Components Service Packs Calendar
- End Of Support per CAST AIP & CAST AIP Components
- Customer Tutorials Program Highlights
- FAQs on Certification
- CAST Certification - Email Signature
- CAST University - Pre-requisites
- CAST University - ADM Practices Track
- CAST University - ADM Monitoring Track
- FAQs on eLearning/Online Courses
- CAST University for Key Users
- Getting started with CAST University