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Solution Articles for known issuesTroubleshooting
Learn how to troubleshoot your CAST productKnowledge Base Articles
IMAGING
- CAST Imaging - Application layers view mode - Concept Objects - Missing link
- CAST Imaging - Application layers view mode - results - LOC values for imaging and dashboard are sometimes not consistent
- CAST Imaging - Configuration process - Import the application - Fatal error - forbidden out of memory
- CAST Imaging - Export options - Fatal Error
- CAST Imaging - Export options - Fatal error - could not write block xxxxxx of temporary file No space left on device
- CAST Imaging - Export options - Fatal Error - Unsupported scenario -There are multiple applications under same local schema
CONSOLE
- CAST Console
- CAST Console - AIP Console Tools - Add Version Error - Build Failure
- CAST Console - AIP Console Tools - Add Version Error - Unable to check remote location of provided folder
- CAST Console - AIP Console Tools - Error - Unable to send request - java.net.SocketTimeoutException: timeout
- CAST Console - AIP Console Tools - Error Job failed: exit code 137 on Linux Machine
- CAST Console - AIP Console Tools - Jenkins plugin - Console URL not accessible using Jenkins Plugin
CAST HIGHLIGHT
- ★ CAST HIGHLIGHT - Analysis Step - Analysis proceeds with limited results
- ★ CAST HIGHLIGHT - Discovery Step - Analyzer not detecting all the technologies
- ★ CAST HIGHLIGHT - SCA - Results - Reasons for False positives in Software Composition Analysis
- CAST HIGHLIGHT - SCA - Software Composition Tab - CVE Count Mismatch - Security Vulnerabilities tile counts of an application do not match the counts shown in the list of components table nor the details when you click on the tile
- CAST HIGHLIGHT - Survey - How to retain the entries of the survey of an existing campaign by duplicating it to create a New Campaign
- CAST HIGHLIGHT - Portfolio Management - Deletion of an application takes time
Platform
General
Contact Us
CAST Community
CAST Technical Support
Getting Started
General
- ★ CAST and Spring4Shell vulnerability
- ★ CAST and log4J vulnerability
- ★ How to submit suggestions for product improvements
- ★ End Of Support per CAST AIP & CAST AIP Components
- CAST AIP - SSL - Secure Socket Layer (SSL) Tools
- CAST AIP - SSL - Errors - Alias name does not identify a key entry
Common to CAST Consultants and CAST Customers (Light Agent and End User Roles)
CAST Customers (End user role)
- Customer Satisfaction survey per ticket
- Enter your contact details
- Ticket Statuses
- Submit a ticket
- Reply to a ticket
- Reopen a ticket
Ticket fields
See all 18 articlesProduct news and updates
Announcements
Release news
Training
CAST University
- ★ Getting started with CAST University
- ★ CAST University - Prerequisites
- ★ CAST Imaging
- ★ CAST University for AIP Operator and Super Operator
- ★ CAST University for AIP Key User
- ★ CAST University for Highlight