Sign-up 

In the Help Center home page:

1. Click Sign in. The Sign in to CAST windows appears:
2. Click New to CAST? - Sign up as below
3. Enter your Full name, your email, check I'm not a robot                  
4. Select the correct answers and click Sign up

You will receive a welcome email that will allow you to register your password.

Submit a request

Alternatively, you may submit a request without being registered.

In the Help Center home page:

1. Click Submit a request                    
2. Fill the form
3. Click Submit
4. Since you are not yet registered, you will receive the following message: Request not yet submitted. Please check your email to verify and submit your request
5. Click the message and create a password. The verification will be done by email.