To speed up tickets resolution, we have thought of creating a single tool which retrieves automatically useful input from your CAST platform such as log files, job exports, database exports, consistency… The advantage of this tool is to get all possible input in one single go instead of asking for each element separately as the investigation goes. This will avoid comings and goings with CAST Technical Support.
To summarize, the tool allows to retrieve the following input for the application(s) you will select:
- Log files
- Job exports
- Databases exports: Knowledge, Central, Management, Measurement bases in Oracle, CAST Storage Service and SQL Server.
- Database Consistency checker
- Configuration files
- Computer Environment
For full details of input retrieved by the tool, download the tool and its user guide CAST Support Tool (CST).pdf and read the paragraph CAST Input retrieved by CAST Support Tool (CST).
Please run the tool on your analysis machine and upload the output zip file at the ticket creation, providing CAST Technical Support team with the above input in one go.
If you face any issue with the tool, report it at Problem in CST Tool - Alias Sherlock.
Version 8.3.24
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.24.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
|
Bug | CST CLI is failing when the connection profile does not have any application |
Bug | CST CLI No application name in the command line even though the application is selected | |
Bug | CST CLI - When CST run in CLI it generates 0kb out.log file | |
Bug | Update CST user guide with info when we want to uncheck options in CST CLI | |
Improvement | Manage the Error Code in Sherlock CLI |
Version 8.3.18
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.18.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
|
Bug | CST fails with an exception while running configuration files step |
Version 8.3.17
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.17.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Sherlock should fetch the "plugins" folder present inside the delivery folder |
Version 8.3.16
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.16.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | CAST Binaries folder getting fetched even though the option is not selected | |
Bug | Backup not extracted for 8.3.13 onward | |
Bug | Add an option in CST CLI to take the CAST Binaries from user's environment | |
Bug | CST version in GUI was not getting reflected |
Version 8.3.14
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.14.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement |
Extraction of the CAST Binaries will be performed when a specific option is set |
Version 8.3.13
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.13.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Sherlock doesn't work on openJdk environment |
Version 8.3.12
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.12.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
|
Bug | Exception while running Sherlock |
Improvement |
Version 8.3.11
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.11.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | AMT_memory.log file location has been changed in 8.3.x |
Version 8.3.10
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.10.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | In CST create a checkbox which can be used if user want to take all the previous version source code in the delivery folder |
Version 8.3.9
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.9.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Sherlock should update the source code under the local and central schema instead of truncating | |
Improvement | Analysis log and MA log should be saved in the folder "Analysis" which should be under Logs folder |
Version 8.3.8
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.8.zip
It is compatible with all CAST AIP Versions
List of changes:
Version 8.2.15
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.15.zip
It is compatible with all CAST AIP Versions
List of changes:
Version 8.3.7
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.7.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Issue with Sherlock CLI - Unhandled Exception: System.FormatException: Input string was not in a correct format. |
Version 8.2.14
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.14.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Issue with Sherlock CLI - Unhandled Exception: System.FormatException: Input string was not in a correct format. |
Version 8.3.6
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.6.zip
It is compatible with all CAST AIP Versions
List of changes:
Version 8.2.13
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.13.zip
It is compatible with all CAST AIP Versions
List of changes:
Version 8.2.12
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.12.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Sherlock has issue while taking dumps for big application | |
Bug | Error during deployment folders gethering - System.OutofMemoryException was thrown | |
Bug | Server manager log is not fetched by Sherlock 8.3.4 |
Version 8.3.5
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.5.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Sherlock has issue while taking dumps for big application | |
Bug | Error during deployment folders gethering - System.OutofMemoryException was thrown | |
Bug | Server manager log is not fetched by Sherlock 8.3.4 |
Version 8.2.11
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.11.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | CST should fetch ApplicationExtension.castlog file | |
Bug | CAST support tool doesn't seem to recoginize if CAST_CURRENT_USER_WORK_PATH is set in CastGlobalSettings.ini |
Version 8.3.4
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.4.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | CST should fetch ApplicationExtension.castlog file | |
Bug | CAST support tool doesn't seem to recoginize if CAST_CURRENT_USER_WORK_PATH is set in CastGlobalSettings.ini |
Version 8.2.10
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.10.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Analysis log and other logs of CAST AIP 8.3.2 did not get fetch by Sherlock in 8.3.2 | |
Bug | Log files produced during a Snapshot are saved in a "Take_a_snapshot_of_xxx" sub-folder | |
Feature Request | CST should fetch AED consolidation log file |
Version 8.3.3
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.3.zip
It is compatible with all CAST AIP Versions
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Analysis log and other logs of CAST AIP 8.3.2 did not get fetch by Sherlock in 8.3.2 | |
Bug | Log files produced during a Snapshot are saved in a "Take_a_snapshot_of_xxx" sub-folder | |
Feature Request | CST should fetch AED consolidation log file |
Version 8.3.2
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.2.zip
It is compatible with all CAST AIP Versions till 8.3.x, x<3
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | When directory separator is not configured in castglobalsettings.ini file cast-ms preferences file does not get picked up | |
Bug | Sherlock to fetch DynamicLinkManager.log | |
Feature Request | From 8.3.2 for TCC, AC and APO their logs would be generated in their corresponding sub folder |
Version 8.2.9
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.9.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x , 8.2.x and 8.3.x where x=0
List of changes:
Version 8.3.1
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.3 > bin > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.1.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x , 8.2.x and 8.3.x where x<=2
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Fetch Dynamic Link Rule file from users environment | |
Improvement | Log name and location changed for Architecture checker, Action plan optimizer and TCC |
Version 8.3.0
This version of tool is not embedded in the CAST AIP 8.3.0 package unfortunately, so when you launch Sherlock 8.3.0 from CAST AIP package fetching of CAST-MS logs and its sub process logs would not get fetched so we request you to download the tool from this space.
The version embedded in CAST AIP package has changes for the updated location of blackbox file (SLK-526) and a bug while getting the delivery folder (SLK-531) only.
This version would fetch only the extensions which are managed hence the size of extracted file would be less and less time consuming.
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.3.0.zip
It is compatible with CAST AIP 8.0.x, 8.1.x , 8.2.x and 8.3.x where x=0
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | CST to fetch CastGlobalSettings.ini file from user environment | |
Improvement | Sherlock to collect ONLY the extensions which are managed in the mngt base | |
SLK-529 | Improvement | As a user, I need to be able to create a Sherlock dump using a CLI-only application |
SLK-528 | Improvement | |
Improvement |
CST to fetch the blackbox files from the updated location changed in 8.3.0 |
|
Bug |
Version 8.2.7
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.7.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Error while fetching the delivery folder - Error during delivery folders gathering. (The filename, directory name, or volume label syntax is incorrect) |
Version 8.2.6
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.6.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Sherlock should fetch AMT logs | |
Bug | Error during Environment profile files gathering. (The system cannot find the file specified) | |
SLK-525 | Improvement | Upgrade Cast Support Tool alias Sherlock from Target Framework 2.0 to Target Framework 4.5 |
Version 8.2.5
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.5.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | When temp path is empty Sherlock should check the default temp path | |
Improvement | CST should fetch AedCli log file | |
Bug | Error during delivery folders gathering. (The filename or extension is too long) |
Version 8.1.5
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.1 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.1.5.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Performance issue while getting source code of multiple application |
Version 8.2.4
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.4.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | functionality to allow user to type the path for CST working path, CST binaries path | |
Bug | Sherlock to get "weblayers" folder from LISA folder |
Version 8.2.3
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.3.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | When deploy folder changes in CMS Sherlock does not fetch the source code. | |
Improvement | Sherlock to provide the information on installed extensions | |
Feature Request | Source code should be removed from CB when the export source code option is unchecked |
Version 8.1.4
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.1 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.1.4.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Improvement | Sherlock restore schema should stop when the schema to import does not exists |
Version 8.1.3
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.1 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.1.3.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Sherlock should identify if the bases are locked rather than waiting for long time to take the backup of CAST bases |
Version 8.0.5
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.0.5.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
Version 8.1.2
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.1.2.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
Bug | Collect content of new CAST-MS Task Logger | |
Bug | Error: Problem while exporting data - XMLTODB.exe did not export the data from DSS_CODE_SOURCES table properly |
Version 8.2.2
This version is embedded in the CAST AIP package.(To launch it, go to Start > All Programs > CAST 8.2 > CAST Support Tool).
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.2.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
SLK-506 | Bug | Sherlock giving error while getting the Cast configuration files |
SLK-505 |
Bug | Performance counter is not configured still getting the critical memory alert |
Version 8.2.0
This version is embedded in the CAST AIP package as CAST AIP 8.2 is not released yet.
You have to download the tool and its user guide at CastSupportTool-Sherlock_V8.2.0.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x and 8.2.x
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
SLK-496 | Feature Request | Sherlock to retrieve the local DELIVERY folder when AIC Portal is launched |
SLK-498 |
Improvement | Sherlock to be compatible with CAST AIP 8.2.0 |
SLK-500 | Feature Request | Source code should be removed from CB when the export source code option is unchecked |
Version 8.1.1
This version is also embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.1 > CAST Support Tool).
Alternatively, you may download the tool and its user guide at CastSupportTool-Sherlock_V8.1.1.zip
It is compatible with all CAST AIP 8.0.x and 8.1.x
List of changes:
SLK ID
|
Issue Type
|
Summary of the issue
|
---|---|---|
SLK-497 | Feature Request | Sherlock to retrieve the AIC Portal log present in the Delivery root folder under Log folder |
SLK-495 |
Bug | Sherlock throws error when application name has special chars in it |
SLK-493 | Bug | Un-checking the configuration files option should deactivate the Export source code option |
Version 8.1.0
This version is also embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.1 > CAST Support Tool).
Alternatively, you may download the tool and its user guide at CastSupportTool-Sherlock_V8.1.0.zip
It is compatible with all CAST AIP 8.0.x, 8.1.x.
List of changes:
SLK ID | Issue Type | Summary of the issue |
---|---|---|
SLK-487 | Improvement | Sherlock to be compatible with CAST AIP 8.1 |
Version 8.0.3
This version is also embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool).
Alternatively, you may download the tool and its user guide at CastSupportTool-Sherlock_V8.0.3.zip.
It is compatible with CAST AIP 8.0.x and 8.1.x
List of changes:
Version 8.0.2
This version is also embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool).
Alternatively, you may download the tool and its user guide at CastSupportTool-Sherlock_V8.0.2.zip.
It is compatible with all CAST AIP 8.0.x.
List of changes
Version 8.0.1
This version is now embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool).
Alternatively, you may download the tool and its user guide at CastSupportTool-Sherlock_V8.0.1.zip
It is compatible with all CAST AIP 8.0.x.
List of changes
SLK ID | Issue type | Summary |
SLK-456 | Improvement | Dataflow configuration folder includes naturalmetrics and other content of LISA |
SLK-457 | Improvement | Warning message dialogue box "Please close all the instances of CASTAIP before proceeding" to be rephrased with more information |
SLK-458 | Improvement | Improving CAST Support Tool (CST) User Guide |
SLK-450 | Feature Request | Sherlock zip file(s) should have .CSTExtraction as extension |
SLK-460 | Feature Request | Features panel - Save your features settings |
SLK-441 | Feature Request | Sherlock does not get the Plugin folder from the Delivery Folder |
SLK-452 | Bug | Sherlock crashes intermittently when "Export Computer Environment" option is checked |
SLK-451 | Bug | Sherlock 8.0.a failed to fetch the deployment folder when multiple applications selected |
SLK-449 | Bug | Display issue - process bar without any name appears under the Back Button |
SLK-448 | Bug | Access Denied exception occurs when you select the Temporary path |
SLK-447 | Bug | Access Denied exception occurs when you select the output zip file path |
SLK-454 | Bug | Sherlock 8.0.a failed to fetch the SQL backup |
SLK-433 | Bug | Sherlock does not work well in SQL environment |
SLK-436 | Bug | Configuration Files dump usually fails 90% of time |
Version 8.0.a
Download the tool and its user guide at CastSupportTool-Sherlock_V8.0.a.zip
It is compatible with CAST AIP 8.0.x.
List of changes
ID |
Issue Type |
Summary |
SLK-430 | Improvement | Create Sherlock user guide |
SLK-428 | Feature Request | Sherlock to fetch NaturalMetrics.datatransfer log |
SLK-420 | Feature Request | We should raise a warning when user set the folder in a network folder |
SLK-423 | Bug | Performance issue while running sherlock |
SLK-422 | Bug | Sherlock does not retreived deploy folder |
SLK-421 | Bug | Sherlock throwing exception while opening a connection profile |
SLK-417 | Bug | Sherlock not fetching SQLtablesize file |
SLK-416 | Bug | Error during deployment folders gathering. (More data is available) |
SLK-412 | Bug | Error during deployment folder gathering. (The filename, directory name, or volume label syntax is incorrect) |
SLK-395 | Bug | Export Configuration error: The filename, directory name, or volume label syntax is incorrect |
SLK-392 | Bug | Sherlock does not fetch CUT logs |
SLK-381 | Bug | DB Backup: Completed Task DB Backup - 100% |
SLK-367 | Bug | CSS Backup failed: Problem while launching process Export with CssBackup - The system cannot find the file specified |
SLK-361 | Bug | Warning: No Log files found in Analysis Log Path from local base |
SLK-357 | Bug | Fatal: Logs Export: Failed (click for error desc.) |
SLK-354 | Bug | For Cast AIP other vesions - warnings about 7.0.x features should not appear |
SLK-352 | Bug | Warning: One of more required CAST binaries are missing in out.log |
SLK-350 | Bug | Sherlock does not retrieve the delivery folder |
SLK-348 | Bug | The filename, directory name, or volume label syntax is incorrect |
SLK-331 | Bug | Sherlock failed to copy all folders except ConfigurationFiles |
SLK-444 | Bug | Sherlock 8.0 failed in Configuration files Export and DB Backup |
SLK-445 | Bug | Change the Measure base to Measurement base in the Sherlock GUI |
Version 8.0
This version is compatible with CAST AIP 8.0 and is now embedded in the CAST AIP package (To launch it, go to Start > All Programs > CAST 8.0 > CAST Support Tool)
It is compatible with all CAST AIP 7.3.x and 8.0.x
ID |
Issue Type |
Summary |
SLK-414 | Bug | Sherlock not fetching Logs, Backup and configuration files for CAST 8.0 |
SLK-425 | Feature Request | Sherlock should fetch the Extensions |
SLK-426 | Feature Request | Sherlock to perform checksum on the Extensions |
SLK-427 | Feature Request | Fetch the Extensions (Application plugins) log file |
SLK-443 | Feature Request | Sherlock compatible with 8.0 |
Version 6.1
Download the tool at CastSupportTool-Sherlock_V6.1.zip
List of changes
The main change is that this version is compatible with CAST AIP 7.3.
Issue Type
|
Summary
|
---|---|
BUG |
Delivery folder not gathered by Sherlock |
BUG |
Error retrieving Contents of Classpaths |
Version 6.0
CastSupportTool-Sherlock_V6.0.zip
List of changes
The main change is that this version is compatible with CAST AIP 7.3.0
ID | Issue Type | Summary |
SLK-349 | BUG | sherlock not retreiving log folder because of a special character |
SLK-343 | BUG | Error during ANAMAN logs gathering. - Illegal characters in path. |
SLK-369 | BUG | Missing COE configuration file |
SLK-368 | BUG | Error while getting list of Measure Databases: CommandText property has not been initialized. |
SLK-362 | BUG | Error: CAST-MS schema cannot be used with current CAST-MS because of version incompatibility |
SLK-373 | Improvement | Improve the DBChecker performances by removing the check detection customer customisations and corruptions (3C tool) |
SLK-370 | BUG | Error while getting list of Measure Databases: ExecuteReader: CommandText property has not been initialized |
CastSupportTool-Sherlock_V5.3.zip
List of changes
The main change is that this version is compatible with CAST AIP 7.2.
ID | Issue Type | Summary |
SLK-325 | BUG | Backup folder contains temporary files and folders |
SLK-326 | BUG | Error while GetReferencedClasspathJar: ORA-00920: Invalid Relational Operator |
SLK-327 | BUG | Error while GetReferencedClasspaths: ORA-0092: Invalid Relational Operator |
SLK-338 | BUG | Error while GetExternalTools |
SLK-323 | BUG | Empty report Number of objects per module and per technology on knowledge base |
SLK-337 | Feature Request | Export .PMX file for CAST 7.2 |
SLK-335 | Feature Request | Get Data flow information from LISA for each application |
SLK-333 | Feature Request | Collect deployed folder of "AAD" in tomcat folder for CAST 7.2 |
SLK-332 | Feature Request | Backup Measure base for CAST 7.2 |
Version 5.2
CastSupportTool-Sherlock_V5.2.zip
List of changes
ID | Issue Type | Summary |
---|---|---|
Bug | Missing analysis log file for non default log filename | |
Bug | Failed to execute: Detect categories or types sharing the same ID. cause: ORA-00911: invalid character | |
SLK-293 | Bug | SQL Error: ORA-00932: inconsistent datatypes: expected NUMBER got CLOB |
Bug | The system cannot find the file specified - Configuration files export failed | |
SLK-303 | Bug | Error: Problem while executing custom query. - Line 1: Length or precision specification 0 is invalid |
SLK-261 | Bug | Logs Export failed - could not find AnaMan.ini |
SLK-281 | Bug | Fatal: Error during CUT Log Files gathering |
SLK-119 | Bug | Get the jars referenced in class path |
SLK-243 | Bug | Sherlock did not fetch the UA COE version |
SLK-240 | Bug | Error during ZIP process : The path is too long |
SLK-282 | Bug | Error while gathering DB Data information |
SLK-280 | Bug | Error: Invalid log folder. - Expect to find logs at: |
SLK-291 | Bug | non encrypted password in backup log file |
SLK-122 | Feature Request | Get files referenced in include path for C++, Abap and Mainframe analysers |
SLK-253 | Feature Request | Get the executable programs (like bat files) referenced in external tools jobs |
SLK-238 | Feature Request | Getting the SQL statements from custom jobs |
Improvement | Add a SQL query to retrieve the number of objects contained in the application and module, per technology | |
SLK-286 | Improvement | Check if CAST-MS is still open when running Sherlock |
Version 5.1
CastSupportTool-Sherlock_V5.1.zip
List of changes
ID
|
Issue Type
|
Summary
|
---|---|---|
SLK-266 | Improvement |
Collect export options selected by the customer |
Bug |
Fatal: The correct CAST version (7.0.11) is not installed on this computer |
|
Bug |
Invalid parameter: XML configuration file 'C:\CST_V5.0\Resources\DSS_CODE_SOURCES_DEFINITION.xml' could not be read. |
|
Bug |
Fatal: Error while getting list of associated Job Ids from App Ids: StartIndex cannot be less than zero. |
|
Bug |
Fatal: Error while GetApplicationUUID: StartIndex cannot be less than zero |
Bug Not Fixed with a workaround
Error: Problem while executing SqlServerBackup: - Timeout expired.
Workaround: This issue arises when multiple KB & CB are used. As a workaround, run SHERLOCK for one application at a time.
Version 5.0
CastSupportTool-Sherlock_V5.0.zip
List of changes
Version 4.2
CastSupportTool-Sherlock_V4.2.zip
List of changes
ID
|
Issue Type
|
Summary
|
---|---|---|
Improvement | Report errors and warnings encountered in Sherlock other log files into Out.log file | |
Improvement | Improve the output folder for CAST-MS-generated.uaxselection from LISA: put the file under a folder with application name |
Version 4.1
CastSupportTool-Sherlock_V4.1.zip
List of changes
Version 3.1
CastSupportTool-Sherlock_v3.1.zip
List of changes:
ID |
Issue Type |
Summary |
---|---|---|
Bug |
Job exports leads to the error: "String cannot be of zero length. Parameter name: OldValue" |
|
SLK-103 | Bug | Computer environment files Export Failed: "Problem during LISA and LTSA size processing The specified path, file name, or both are too long." |
SLK-105 | Bug | Invalid dll scripts for Oracle databases backup. Restored objects are invalid due to " /" at the end of the code. |
SLK-116 | Bug | "ORA-00942: table or view does not exist when getting DSS_HISTORY content on KB" |
SLK-117 | Bug | Could not retrieve the KB dump: "connection to database "postgres" failed: server closed the connection unexpectedly" |
SLK-118 | Bug | Oracle restore failed for tables with numeric columns. The first row with a decimal separator stop the process of importing data in the table. |
SLK-124 | Bug | SQLTableSize folder is empty in the provided sherlock when extension is in uppercase |
SLK-125 | Bug | BACKUP folder is empty for applications in 7.0.7 version and version 7.0.8 not installed |
SLK-132 | Bug | Export dump and jobs fails for mixed platforms as CSS management and oracle KB: "connection to database "postgres" failed: server closed the connection unexpectedly" |
SLK-133 | Bug | The export of logs and jobs fails on SqlServer : "Error while getting list of LOCAL Databases: Invalid object name" |
SLK-151 | Bug | Error while loading application list : "Column delivery_id does not belong to table" |
SLK-128 | Improvement | Sherlock logs.log : add the type name of jobtyp and typdsc |
Bug Not Fixed with a workaround
Anaman job not getting exported : "Bad Knowledge Base release".
Workaround : Remove the ANAMAN_EXPORT.exe in the cast installation folder and launch again Sherlock.
Version 3.0
CastSupportTool-Sherlock_v3.0.zip
List of changes:
ID |
Issue Type |
Summary |
---|---|---|
Feature Request |
Get UA installed languages |
|
Feature Request |
Get the CAST Installation configuration directory content files |
|
Feature Request |
Get the environment profiles |
|
Feature Request |
Get the CAST Script Custom Library |
|
Feature Request |
Get Documents and Settings files |
|
Feature Request |
Get File System information |
|
Feature Request |
Get Operating System information |
|
Feature Request |
Get the number of dynamics links |
|
Feature Request |
Get the Oracle user privileges |
|
Feature Request |
Check if statistics have been ran and when on databases |
|
Feature Request |
Retrieve the architecture checker model file associated with the delivery unit |
|
Feature Request |
Retrieve the *.SQLTABLESIZE file |
|
Improvement |
Add the Sherlock version to the Sherlock log files |
|
Improvement |
Retrieve the J2ee generated files |
|
Improvement |
Add a Sherlock Readme to the tool delivery |
|
Improvement |
Retrieve C++ preprocessed file |
|
Bug |
KB not exported in the provided CST: Error while gathering DB Data information |
|
Bug |
Error: "Problem while executing custom query while executing DBChecker" |
|
Bug |
Database export fails with ORA-31603 error |
|
Bug |
Missing report for DSS_HISTORY content on Oracle or SqlServer platforms |
|
Bug |
Could not perform oracle export due to missing enough user rights |
|
Bug |
Fatal: Error while getting list of associated Job Ids from App Ids: ORA-00942: table or view does not exist |
|
Bug |
Warning when exporting Oracle KB: Unexpected message. - Exception has been thrown by the target of an invocation. |
Version 2.3
CastSupportTool-Sherlock_v2.3.zip
List of changes:
ID |
Issue Type |
Summary |
---|---|---|
Slk-73 |
Bug |
When exporting jobs, crash with following error message: "Unexpected error during Job Export processing – Object cannot be cast from DBNull to other types" |
Version 2.2
CastSupportTool-Sherlock_v2.2.zip
List of changes:
ID |
Issue Type |
Summary |
---|---|---|
SLK-47 |
Bug |
Oracle dump file: the alter.sql contains the original schema name |
SLK-36 |
Bug |
Unclear warning which should also be an error msg. Log folder empty : Warning: Invalid log folder. - Folder does not exist: V:\Implementation\Log. Please make sure you have disk-mapping (substr), network-mapping, or have not moved the log folder. |
SLK-30 |
Bug |
AnaMan job export failed in 7.0.8 |
SLK-45 |
Improvement |
Being able to sort the list of Connections (Name, Server, etc.) |
SLK-40 |
Improvement |
Allow completing an existing Sherlock zip |
SLK-33 |
Improvement |
Get PostgreSQL configuration parameters |
SLK-53 |
Improvement |
Missing oracle packages in Oracle extraction |
SLK-48 |
Improvement |
Get logfiles located in the path given in CASTglobalSettings.ini file |
SLK-44 |
Improvement |
Retrieve indexes's status and uniquness |
SLK-43 |
Improvement |
Improve the warning ''Object not found in schema. Please verify authentication information'; no import should be performed in such case |
SLK-42 |
Improvement |
Getting ServMan.castlog |
SLK-37 |
Improvement |
Do not export .idx logfile |
SLK-35 |
Improvement |
Add the content of DSS_HISTORY for Local and Central and identify the slowest queries |
SLK-49 |
Improvement |
Getting log file when using macros in the filename in AnaMan |
Version 2.1
Intermediate internal version.
Version 2.0
CastSupportTool-Sherlock_v2.0.zip
The major enhancement of version 2.0 is the full export of the Oracle databases (KB/Central/MNGT). It also includes Bug fixing from v1.0.
Version 1.0
CastSupportTool-Sherlock_v1.0.zip
Initial version. To summarize, the tool allows us, so far, to retrieve the following input for the application(s) you will select:
- Log files
- Job exports
- Databases exports: KB, Central, and Management in Oracle, CSS and SQLServer.
- Database Consistency checker
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