CAST Console - Upgrade - Node service doesn't not start - incorrect function

 

When trying to start the node service in a restricted environment after an upgrade, the node service would not start.

The only message seen was 'Incorrect function' in the windows event log.

 

Solution / Explanation

'Incorrect function' is often an issue with the Java installation, so make sure that Java:

- is the proper version

- is installed fine

- the system environment variable JAVA_HOME is set

- the path to Java is in the PATH system environment variable

- java -version run from the command line returns the expected information on the version installed.

Other items that may result in this issue are due to restricted environments. 

Make sure also that:

- application.yml and application-default.yml have permissions so that the service user can access these files

 

Zendesk Ticket Number 

52657

 

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