CAST Imaging - Installation and update process - Fatal Error - ImagingSystemSetup.exe is not running – CAST

This page helps you to resolve the issue during installation of Imaging setup.

Release	Yes/No
8.3

RDBMS	Yes/No
CSS

Imaging version	Yes/No
2.x

Step by Step scenario

If you are getting the above error while running ImagingSystemSetup.exe then please note the below points:

Note that Imaging System can only be installed on Windows (directly or via Docker) or Linux (via Docker).
Please see the following for the current software pre-requisites: Software requirements for CAST Imaging for detailed information.
If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input

CAST Support Tool (CST) - alias Sherlock export with the following options Export CAST Bases with Knowledge Base
screenshot of the error

Ticket # 17284