John McMahon
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Recent activity by John McMahon Sort by recent activity-
AIP CONSOLE - AIP node - Installation - Node installation fails with prunsrv error of 1600 was unexpected
When installing AIP node, the following error was encountered from prunsrv:Using the X86-64bit version of prunsrv1600 was unexpected at this timeSee screenshot below: Solution / ExplanationIssue ...
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Dashboard - No results seen in the dashboard
When trying to view the dashboard, no results are showing up like in this screenshot: Solution / ExplanationFirst check that the analysis didn't have any issues.If the analysis was fine, then the...
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CAST IMAGING - V3 - Neo4j not starting - Error - Neo4j is already running
When trying to start the container with imaging V3, the following error is found in the logs:Neo4j is already running Definitive SolutionTo resolve this issue, add below line in neo4j.conf and ...
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CAST Console - Upgrade - Node service doesn't not start - incorrect function
When trying to start the node service in a restricted environment after an upgrade, the node service would not start. The only message seen was 'Incorrect function' in the windows event log. So...
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CAST HIGHLIGHT - Custom Portfolio Segmentation - Formula Helper - Application is not showing up in formula helper
When trying to check some formulas that would be used in custom segmentation, certain expected applications are not showing up in the list of applications in formula helper. Solution / Explanatio...
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CAST HIGHLIGHT - SSO - SAML - Can login id/name id be a non-email related id?
A customer was trying to setup SSO/SAML in Highlight and wanted to use a non-email related id to connect (like XXXXX@castsoftware.com which is an id that cannot receive mail). Details This is n...
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CAST HIGHLIGHT - Results Upload - What does the count displayed in the Upload Results button represent?
After uploading the csv result files to the Highlight GUI, there is a number that shows up in the "Upload Results" button in the APPLICATION SCANS page as shown in the example below: This...
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CAST HIGHLIGHT - Results - Cloud Maturity - Inconsistency between what is shown in the GUI and what is shown in the export or report.
Cloud maturity results may be inconsistent between what is shown in the GUI and what is shown in an export or report. For example, the GUI shows 4 results here for blockers: but an export shows ...
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CAST HIGHLIGHT - API - Why results for keyword scan with patterngroup is showing 0 for filecount and matchcount?
The API results for a keyword scan with patterngroup are showing 0 for filecount and matchcount: {"id":244,"name":"Malicious Packages","keywords":[{"id":1471,"keyword":"POMtest","weight":100,"fu...
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CAST HIGHLIGHT - Benchmark - Benchmarking/Appmarq - Numbers inconsistent
When Examining Benchmark/Appmarq numbers in CAST Highlight the numbers appear to be inconsistent. Details When it comes to comparison with applications on critical rules, the population scope (nu...