Alex Thottunkel
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Articles
Recent activity by Alex Thottunkel Sort by recent activity-
CAST HIGHLIGHT - Survey - Custom Indicators are not getting displayed in the custom dashboard
The results of Custom Indicators are seen in the Custom Indicator View but not in the Custom dashboard. Details Business Impact for the particular application/s should also be calculated. which is...
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CAST HIGHLIGHT - Discovery Step - Scan in Jenkins is failing with an error "Discovery child process failed with exit status 2"
User is getting an error below when trying to perform the Highlight scan in Jenkins Pipeline at the discovery step. + java -jar /var/jenkins_home/Highlight-Automation-Command/HighlightAutomation.ja...
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CAST HIGHLIGHT - Portal - Login - User with active subscription is unable to login because of the error Subscription period has ended
Users with active CAST HIGHLIGHT account are unable to login. The error messages that they get are "Your subscription period has ended. To continue using Highlight please contact us" or "The user a...
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CAST HIGHLIGHT - Portal - Login - Forgot Password option for Resetting Password is not working
While trying to reset password by clicking on "Forgot Password" the user is not getting the activation email. Workaround or Action Plan Check to see if it is because of any kind of network failur...
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CAST HIGHLIGHT - Results - SCA - CVE's fewer than expected
It is found that only fewer violations from what is expected are detected.Details Make sure you are using the latest version of the analyzer. Re-scan with the latest version of the Code reader ht...
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CAST HIGHLIGHT - SCA - Components that are not there in the file is resulting in CVE violations
CVE violations are seen in some components but no entry for these components are seen in the file section that is the code. The physical files that led to CVE violation in Code could not be found....
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CAST HIGHLIGHT - Portal - Login - What to do if your Account gets Locked Out
Account gets locked out after three repeated failed login attempts. You might see the error " Login or password incorrect(too many attempt might lock account) " or company managed account. NB: Plea...
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CAST HIGHLIGHT - Portal - Setup - Application Contributor not getting email invite to activate account
When a user is setup as an Application Contributor, the user is not getting the email invite to activate the users account. Work Around / Action Plan The issue occurs when the user is an applicatio...
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CAST HIGHLIGHT - Campaigns - Campaign is showing 'Closing' status for hours
Sometimes campaign is found to be running for a much longer time than it is supposed to take. Result upload may remain in closing state for hours. Details This maybe because of several reasons....
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CAST HIGHLIGHT - Portal - Registration - How to Activate Your New Highlight Account
Follow the below steps to activate your highlight Account as a new user. Click or copy and paste into your browser, the confirmation link that you have received in the "CAST Highlight - Registr...