CAST Console - Running AIP Console Node Services - Error - Incompatible JNA native library installed on this system

When starting an AIP node service the following error is seen:

There is an incompatible JNA native library installed on this system
Expected: 5.2.2
Found: 3.2.1
< Path variable locations>

To resolve this issue you may do one of the following:

- remove or uninstall the offending library

- set the system property jna.nosys=true

- set jna.boot.library.path to include the path to the version of the

jnidispatch library included with the JNA jar file you are using

 

Release Yes/No 1.15 or greater

 

RDBMS Yes/No Oracle Server  N/A Microsoft SQL Server  N/A CSS3 N/A CSS2  N/A

 

Step by Step scenario Tried to start the AIP Node service The service fails with the error shown above

 

Action Plan The general resolution for this issue is to add the runtime parameter -Djna.nosys=true to the java console as shown below: If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant input for CAST Technical Support to investigate further.

 

Ticket # 24674