|
If while adding a version in AIP Console, it fails at the step install extensions: 
with below error in the install extensions log file:
2022-03-03 02:32:55.412429 Error MODULMSG ; Job execution Error during CAST-Servman-Utilities command execution (error code: 1).\r\n 0 ; 0 0 0 [Module name] 0 0
2022-03-03 02:32:55.412429 Error MODULMSG ; Job execution Exporting custom environment profiles to 'D:\CAST\Implementation\Logs\Servman-20220303-023142\EnvE03D.aex':Failed. 0 ; 0 0 dll_parametrize\dll_parametrize.cpp 386 [Module name] 0 0
2022-03-03 02:32:55.413429 Error MODULMSG ; Job execution Fail to export custom environment profiles 'D:\CAST\Implementation\Logs\Servman-20220303-023142\EnvE03D.aex' 0 ; 0 0 dll_parametrize\dll_parametrize.cpp 681 [Module name] 0 0
2022-03-03 02:32:55.413429 Error MODULMSG ; Job execution Error executing DLL 0 ; 0 0 servman\installstep.cpp 1817 [Module name] 0 0
2022-03-03 02:32:55.414429 Information MODULMSG ; Job execution Execution command from DLL : d:\program files\cast\8.3\installscripts\common\dll_parametrize.dll : Done 0 ; 0 0 0 [Module name] 0 0
2022-03-03 02:32:55.417434 Information MODULMSG ; Job execution Command ended with error. 0 ; 0 0 0 [Module name] 0 0
2022-03-03 02:32:55.417434 Information MODULMSG ; Job execution 0 fatal error(s); 4 error(s); 0 warning(s); 790 information message(s). 0 ; 0 0 0 [Module name] 0 0
|
and the below messages in the cmsapi log file ,
02:31:37.700 [getMultipleThreadsTaskExecutor-3] INFO com.castsoftware.aip.node.jobs.ApplicationJob - Executing step: 'install_extensions'
02:31:37.700 [getMultipleThreadsTaskExecutor-3] INFO com.castsoftware.aip.node.jobs.ApplicationJob - Setting log path to 'C:\ProgramData\CAST\AipConsole\AipNode\logs\external_logs\69b4e5d7-abbf-4c99-86dd-5f07f4e22ae1\install_extensions\install_extensions.txt'
02:32:55.504 [getMultipleThreadsTaskExecutor-3] ERROR com.castsoftware.aip.node.jobs.ApplicationJob - Encountered interruption executing job
com.castsoftware.aip.node.jobs.JobInterruptedException: Failed to execute Servman command. Exit value: 3008
at com.castsoftware.aip.node.services.cli.servman.ServmanExecutorServiceImpl.execute(ServmanExecutorServiceImpl.java:247) ~[aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.services.cli.servman.ServmanExecutorServiceImpl.installExtensionUsingModifyCombined(ServmanExecutorServiceImpl.java:193) ~[aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.services.cli.servman.ServmanExecutorServiceImpl.installExtensions(ServmanExecutorServiceImpl.java:155) ~[aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.jobs.steps.dmt.InstallExtensionsStep.execute(InstallExtensionsStep.java:80) ~[aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.jobs.ApplicationJob.doExecute(ApplicationJob.java:182) ~[aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.jobs.ApplicationJob.execute(ApplicationJob.java:116) [aip-node-services-1.23.0.jar!/:1.23.0]
at com.castsoftware.aip.node.jobs.JobThread.run(JobThread.java:41) [aip-node-services-1.23.0.jar!/:1.23.0]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
at java.lang.Thread.run(Thread.java:834) [?:?]
02:32:55.504 [getMultipleThreadsTaskExecutor-3] INFO com.castsoftware.aip.node.jobs.steps.ApplicationJobStep - Nothing to rollback for step install_extensions
|
Then as a workaround follow the steps described below.
- Launch CMD line window in admin mode.
-
Run the command below providing the path to the log file.
<CAST_INSTALLATION_FOLDER>\EPManager.exe -DATABASE(CASTStorageService) "-CONNECT_STRING('<Postgres_server:PORT>', 'operator', '<passowrd>', '<local_schema>')" "-LOG('<path_to_log_file>', USELOGFILE)"
|
- If it does not fail, run install the extension again and if it fails again provide us with the log file.
- If the problem you are facing does not match any case listed on this page, report your problem to CAST Technical Support and provide the following Relevant input for CAST Technical Support to reproduce the issue.
|
Comments