CAST HIGHLIGHT - API - Deleting whitelist/Blacklist component via API is not working and generating the error "404-Not Found"

In CAST Highlight CLI, Deleting whitelist/Blacklist component via API is not working and is generating the error "404-Not Found"

 

Reason and Solution

  1. This can happen when  the subdomain is passed.

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    The Issue is resolved when you pass the root domain of the company instead of the sub-domain.

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  2. Check whether the proper Get is used for fetching the correct whitelist/blacklist id. For this use the below Get to fetch  the component details.

    Get : https://rpa.casthighlight.com/WS2/domains/2011/thirdparty/status/configuration/
     
    Then use the below API for deleting

    Delete: https://rpa.casthighlight.com/WS2/domains/2011/thirdparty/status/configuration/xxxxx

 

Zendesk Ticket Number

# 31588, 48467

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