When the Portfolio Manager tried to enable access for a user by clicking on Invite Users button it's not proceeding further. The Invite couldn't be send .
Details
- Check whether the user was previously detached from the portfolio and whether the user's previous role has any link to an application in the portfolio.
- If there is an application contribution link it should be removed first. Then re-invite the user once again.
- If the user is already enrolled in the portfolio and if having multiple instances consider using aliases (e.g., abc.efg+InstanceName@domain.com)
NB: If the activation link is not generated and the link is not visible in the mail sent, then the portfolio manager should detach the user ID from the user list and re - invite the user again.
Ticket
28850, 44248, 57445
Related Pages
CAST Highlight SAML/SSO Integration with Identity Providers (IdP)
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
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