After a Highlight to a higher version Upgrade user reported that the contextPath is not being respected for Password reset links and Report export links.
Upon checking the highlight.properties file, the following lines are present:
hl.contextPath=Highlight-Portal
highlight.rooturl=https://xyz.com
Workaround or Action Plan
Providing the proxy configuration as shown below:
highlight.rooturl=https://xyz.com/Highlight-Portal
Here including the context path in these links works.
Relevant Apache config:
ProxyPass "/Highlight-Portal" "https://xyz.com:8080/Highlight-Portal"
ProxyPassReverse "/Highlight-Portal" "https://xyz.com:8080/Highlight-Portal"
Therefore https://xyz.com/#Export/PPT/download/36 is not a valid link and errors out. However, https://xyz.com/Highlight-Portal/#Export/PPT/download/36 does work.
Related Articles
CAST HIGHLIGHT - Upgrade - CLI - How to upgrade to the latest version of CLI?
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Zendesk Ticket Number
#27435
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