CAST MAGING - V3 - Login - Imaging console is getting redirected to localhost after sign in

Console URL is found to be redirecting to localhost after the sign in with the error "This site can't be reached".

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Resolution

The hostname parameter is set to localhost, which is the reason for the redirection to localhost.
It should be changed to the hostname of the machine.

  1. Check if the Keycloak configuration uses localhost as its hostname and change it to the machine hostname. Check %PROGRAMFILES%\CAST\Imaging\CAST-Imaging-SSO\conf\keycloak.conf  

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  2. Check if the `keycloak_uri` value in the `control_panel.properties` table points to localhost, update it to the hostname if it is. 

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Resources

CAST Imaging v3 Product Documentation

CAST Imaging Troubleshooting Guides

 

Additional Resources

CAST Highlight Product Documentation

CAST Highlight Troubleshooting Guides

 

Ticket Number 

60496

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