CAST IMAGING - V3 - Import - Etl automated import finished with error

During the Imaging ETL phase the error Etl automated import finished with error may be seen.

[ERROR] Import failed
[ERROR] Etl automated import finished with error.

Solution

1. Check the buffer size if the Imaging ETL import fails with BufferOverflowException along with Analysis failure is seen

   Update the following parameter in the neo4j.conf file:
   db.import.csv.buffer_size=67000000

   Please also check Neo4j Configuration settings

   1. Restart the Neo4j service..
   2. Re-run the import.
2. If the import fails due to Import: error while getting date of analysis, while "Generating views".
   1. Make sure that the following extensions have been installed for this application:
      
      com.castsoftware.coremetrics
      com.castsoftware.applicationinformation
      
      If not, then please install them and try to redo the step.
   2. Ensure that there is no duplication in the extension folder and only the required extensions are there.
   3. Recreate the application and run the analysis.  If there was a failure, it is better to run a new scan and then the deep analysis. 

NB: neo4j.conf file will be ideally present in the location : %programData%\CAST\Imaging\CAST-Imaging-Viewer\setup-config\neo4j

Related Articles

CAST IMAGING – V3 – Services - ETL service is not starting

Resources

CAST Imaging v3 Product Documentation

CAST Imaging Troubleshooting Guides

Additional Resources

CAST Highlight Product Documentation

CAST Highlight Troubleshooting Guides

Ticket

58432, 59192, 59817