User is attached to multiple domains, but the user is able to see the results of one domain only.
Details
When a user is attached to different domains, the user need to use the filter to switch from one domain to another as follows
- Expand the filter menu by clicking on the funnel in the top right of the page. See 1 in the screenshot below.
- Click on the domain filter in the middle of the page. See 2 in the screenshot below. Or
- Click on the domain name on the left side of the page. See 3 in the screenshot below.
- Select the needed domain.
NB: if there are no apps under a certain domain the filter does not apply hence you may not see it.
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Ticket
27055, 26272, 41847, 41958, 43475, 49605
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