When results are exported in PPT format, slides are unreadable in PPT document because of - unauthorized fonts.
Scenario 1
The PowerPoint slides generated by Highlight seem to use a graphical font (“Font Awesome 5 Brands”) which is not installed on a standard Windows machine, so the symbols shows up as [?] as shown below.
You can download the font from here: https://fontawesome.com/how-to-use/on-the-desktop/setup/getting-started
Scenario 2
The fonts in one slide is found to be unreadable as shown in the screenshot below.
The font needed here is https://fonts.google.com/specimen/Open+Sans
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Zendesk Ticket Number
26976, 42371
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