The results of Custom Indicators are seen in the Custom Indicator View but not in the Custom dashboard.
Business Impact for the particular application/s should also be calculated. which is the reason why Custom Indicators is not showing on the custom dashboard. This is because Business Impact is displayed on the vertical axes and the custom Indicator is displayed in the horizontal axis.
The survey response should not have any incoherent answers / empty answers as it will impact the result of the analysis.
Zendesk Ticket Number