While running Highlight Automation command line fails with Error:
Caused by: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "https://rpa.casthighlight.com/WS/companies/": Connection reset; nested exception is java.net.SocketException: Connection reset
Caused by: java.net.SocketException: Connection reset
at java.base/java.net.SocketInputStream.read(SocketInputStream.java:186)
at java.base/java.net.SocketInputStream.read(SocketInputStream.java:140)
at java.base/sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:484)
at java.base/sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:478)
at java.base/sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:160)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:111)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1511)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1421)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:456)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:427)
Workaround / Action Plan
The issue occurs when the Highlight webpage is not reachable because of internet connectivity, which is blocked by the proxy on the machine or no internet.
Check with IT if there is a proxy defined,
if yes: please modify the command with the proxy name and without http:// .
-Dhttps.proxyHost=<Proxy server host>
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Ticket
49800
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