CAST HIGHLIGHT - Code Reader - Analysis - Code Reader gets stuck at 0%

While scanning the source code with the Highlight Code Scanner, the Code Reader gets stuck and shows 0% progress for hours.

Workaround  

1. Click on "Reset Configuration" and trigger the scan again.

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation

Zendesk Ticket Number 

48303, 52616