CAST HIGHLIGHT - Code Reader - Analysis - Code Reader gets stuck at 0%

While scanning the source code with the Highlight Code Scanner, the Code Reader gets stuck and shows 0% progress for hours.

 

Workaround  

  1. Click on "Reset Configuration" and trigger the scan again.
  2. Check whether the source code can be scanned using CLI. Please refer Highlight Automated Code Scan (Command Line)
    1. For larger analyses, the CLI should be used and the analyses should be no bigger than 10000 files  it could be split into smaller analyses.
  3. Try using the latest version of the Highlight CLI/Code Reader and possibly the CLI by itself.

 

 

 

 

 

 

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation

 

Related Articles

Getting-Started-Guide.pdf

CAST HIGHLIGHT - Code Reader - Analysis - Performance - Scan takes long time and stops at some file

CAST HIGHLIGHT - Analysis Step - Analysis proceeds with limited results

CAST HIGHLIGHT - Analyzer - How to Use dichotomy process when Files are showing as partially analyzed

 

Zendesk Ticket Number 

48303, 52616, 59899

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