CAST HIGHLIGHT - IDE - VS Code - Activation link : A problem occurred.

After registering, for the Visual Studio Code extension for CAST HL using the URL doc.casthighlight.com/vscode/.  got the email to activate the account.

When the link in the email is clicked, the following message is seen.A problem occurred.
The activation link doesn't seem to be valid or the service is temporarily unavailable. Please try later or contact the support team (help@castsoftware.com).

 

Workaround or Action Plan

This occurs when you have registered with the company name and not the ID.  You will need to register with the correct  companyId instance(CAST Highlight company identifier) and not the name.

 

 

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation

 

 

Zendesk Ticket Number 

48862

 

 

 

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