Health Dashboard - Automated FP - Missing Automated FP - Function point tiles shows N A

This page provides assistance with resolving the issue of function point tiles showing N/A on the  Health dashboard as shown in the screenshot below.

Various tiles dealing with the function point results can exhibit this behavior. For information on tiles, please see this page : HD - Tile Management

Step by Step scenario

1. Perform analysis and snapshot
2. View results on HD dashboard
3. Automated Function Point tile shows N/A

Perform the below actions

1. Open CAST MS and navigate to Function Points tab. Check if value is set to "Automated Enhancement Points"
   
   
   
   
   

2. Open "app.json" file located in the path as shown below based on mode of deployment.
   
   

   WAR 1.x :  CATALINA_HOME\webapps\CAST-Health\portal\resources\app.json WAR ≥ 2.x : CATALINA_HOME\webapps\CAST-Health\WEB-INF\classes\config\hd\app.json ZIP ≥ 2.x : <unpacked_zip>\configurations\config\hd\app.json

   
   Go to  "Automated Enhancement Point" area and AEP tile configuration. Check if id is set to "AEP" as shown below.
   
   
   If value is set correctly, go to next step.

3. Check value of AEP in CSS by running the below query on central schema.
   
   

   SELECT metric_num_value AS AEP FROM dss_metric_results WHERE metric_id = 10450 AND metric_value_index = 1 AND object_id = 3 AND snapshot_id = <snapshot-id>

   To get snapshot_id follow the page - Query to get snapshot id
   
   If the above query returns valid AEP value, then restart dashboard and check AEP is displayed correctly in HD.

   
   If the above steps do not solve your issue contact CAST Technical Support. with the following Relevant input to allow support to reproduce the issue for further investigation by R&D.
   

Ticket # 9767 , 9889