User is getting the "HTTP 403 Forbidden" message when attempting to use the API for obtaining audit logs.
{
"message": "HTTP 403 Forbidden",
"status": 403
}
Action Plan
- Check the token and authentication you are using to make sure they are current and correct.
- Check if the user has Portfolio Manager role. According to user's permission, the company audit log is returned. Please refer https://rpa.casthighlight.com/api-doc/index.html#/Administration/getCompanyAudit
- Check if there are headers that are not correctly set such as Accept-Content and Content-Type.
Highlight API's
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Ticket
44684
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