CAST HIGHLIGHT - Highlight 2 MRI Extension - Highlight results not visible in Imaging - A JNI error has occurred – CAST

User installed highlight to MRI extension to view CAST Highlight results directly in CAST Imaging Viewer. User was unable to see Highlight cloud ready recommendation in imaging, Found the error "A JNI error has occurred, please check your installation and try again" in the log,

Solution

This error happens usually happens when the correct version of Java as required by the application is not installed. As per the requirements for the extension depending on the release of the Highlight to MRI extension in use the following versions of Java are required. Please refer the Prerequisites

Product

Notes

Java JRE

The CAST Highlight agent requires an installation of the JRE on the node. Java 8 and 11 are supported, depending on the release of the Highlight 2 MRI extension in use:

≥ 1.0.0-alpha4	Java 11 required by CAST Highlight agent 5.4.29
1.0.0-alpha1 - 1.0.0-alpha3	Java 8 or 11 required by CAST Highlight agent 5.3.76