CAST HIGHLIGHT - API - Curl throws: error":"invalid_token","error_description":"Invalid access token: xxxxx

While using the Curl command to consume Highlight API results, getting the error {"error":"invalid_token","error_description":"Invalid access token: xxxxx"}  related to the access token used. 

 

This happens when  the following CURL command is executed

curl  <URL> -H 'Accept: application/json' -H 'Content-Type: application/json' -H 'Authorization: Bearer xxxxx'

 

 

Workaround or Action Plan

 

The error occurs because token validation is not resolved.

 

1. Check the token you have generated, verify and check the time validity of the token under "Token management" in Highlight web interface.

 

2. Check if you have used the correct URL in the API call, need to check if it is RPA or the cloud URL you are using. ( You should use the one on which you are registered)

 

Related Articles

Highlight REST API

 

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation

 

Zendesk Ticket Number 

43338

Have more questions? Submit a request

Comments

Powered by Zendesk