The Submit process after the completion of the Green Impact Survey for portfolio failed.
Workarounds
The failure occurs when there are same campaign dates.
There are two workarounds to solve this issue. Try one of them or both if one of them doesn't seem to work.
- Use the 'Delete Results' button and delete and upload it again.
OR
-
Edit the campaign, remove the app, save the campaign, then re-include it in the campaign. Answer all the questions and submit it.
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
Ticket
42392
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