Upload step is not working and an error "Unauthorized: 401" is generated
Detail
- Make sure that the credentials being used are correct as it is normally the case for a 401 error.
- Make sure that you are using Highlight 5.4.78 or above. Session management has been improved in Highlight 5.4.78 so that if you were using automation and getting 401 errors on occasions this should be resolved.
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When having multiple domains in an organization, please see below for the correct IDs to be used to upload results when you are a domain contributor or application contributor:
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- When you are a domain contributor, you have to use as company ID, the domain ID (the one you are a contributor of) not the global portfolio ID.
- When you are an application contributor. you have to use as company ID, the domain ID (the one your application belongs to) and not the global portfolio ID.
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Ticket
41665, 40920, 39292
Related Articles
Additional Resources
CAST Highlight Troubleshooting Guides
CAST Highlight Product Documentation
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