CAST HIGHLIGHT - Survey - Survey not appearing when campaign is created

An existing survey in the survey catalog is not appearing when campaign is created. 

Solution

Survey section might have been deactivated by clicking on the link icon. This will remove the survey from the CAST Highlight instance.   

 

The survey  can be re-activated at any time by clicking on the ‘+’ icon for the survey from the Survey Catalog tab. Please refer https://doc.casthighlight.com/Getting-Started-Guide.pdf

 

Ticket

38700

 

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Best practices on how to setup CAST Highlight campaigns for optimal results

 

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation