CAST HIGHLIGHT - Survey - Survey not appearing when campaign is created

An existing survey in the survey catalog is not appearing when campaign is created. 

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Solution

Survey section might have been deactivated by clicking on the link icon. This will remove the survey from the CAST Highlight instance.   3.JPG

 

The survey  can be re-activated at any time by clicking on the ‘+’ icon for the survey from the Survey Catalog tab. Please refer https://doc.casthighlight.com/Getting-Started-Guide.pdf

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Ticket

38700

 

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Best practices on how to setup CAST Highlight campaigns for optimal results

 

Additional Resources

CAST Highlight Troubleshooting Guides

CAST Highlight Product Documentation

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