CAST Imaging - Modules - Missing Links


This page handles the case when you are expecting to get Links between Modules but the links are missing, for example you are expecting to get a link from Shopizer database to sm-shop:






8.3 (tick)




Imaging version


2.x  (tick)



Step by Step scenario

  1. View modules


Action Plan

  1. Make sure the modules don't have shared objects as then the module links will not be seen
    1. if there is any missing links among modules in imaging, then check if any objects from two layers have links.
    2. if there are links and still the modules are not linked, then check if the linked objects are shared among modules.
    3. if objects are shared, then that link is not considered in imaging and links between modules will be missing in imaging. 
      1. The remediation if links are desired is to reconfigure the modules so that objects are not shared.
  2. Otherwise Take an example of 2 objects that should be linked, one object from the first module and the second object from the second module
  3. Check if each object is part of the corresponding module
    1. If each object is part of the corresponding module, then refer to CAST Imaging System - Transactions view mode - Missing link
    2. Else if one of the objects is not part of the corresponding module then refer to CAST Imaging System - Modules - Missing Object to investigate the issue of missing object from the module.
  4. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input






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