CAST Imaging - Installation and update process - Fatal Error - Oracle Java SE Development Kit 8 or newer not found in the system

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This page helps you to resolve the below error when you try to install Imaging.

 

 

 

Release

Yes/No

8.3 (tick)

 

 

 

Imaging version Yes/No
2.x (tick)

 

 

 

RDBMS

Yes/No

CSS (tick)

 

 

Step by Step scenario

  • Install Imaging
  • Observe error

 

Action Plan

Perform the below actions:

  1. This issue occurs when your machine is not installed with JDK 1.8 or higher version. As per Imaging prerequisite https://doc.castsoftware.com/display/IMAGING/Prerequisites+for+CAST+Imaging JDK 1.8 or higher version is required.
  2. To check which version of JDK installed in your system you can simply open a command prompt and type 'java -version' which will give you the version installed.
  3. To resolve this issue please install JDK>=1.8 on the machine where you are installing the Imaging.
  4. If the above steps do not solve your issue contact CAST Technical Support. with CAST Imaging System - Installation and update process - Fatal Error - Oracle Java SE Development Kit 8 or newer not found in the system#Relevant input

 

Relevant input

  • Screenshot showing Imaging error.
  • Imaging log folder

 

Ticket # 19270

 

 

 

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