CAST Imaging - Configuration process

This page describes possible issues that may be encountered while Configuring CAST Imaging System.


The configuration process consist of the following

For more information, refer to: Configuration process



AIP Version


8.3.x (tick)




Imaging version


2.x (tick) 






CSS (tick)



Action Plan

  1. If trying to configure imaging over a secure port, then check the folllowing:
    1. Make sure the certificates are valid.  Ideally, they should not be self-signed certificates.

    2. The certificates used to generate the certificate file used in the configuration should be in *.crt format and should all be present and in the following order in the file:

      1. the domain/upper-level cert first, then the intermediate, then the root

    3. Check if the private key is encrypted.  If using an encrypted key in nginx, either you need to use ssl_password_file to specify the private key password or use openssl and generate a key which is unencrypted. 

  2. If the problem you are facing does not match any case listed in this page, report your problem to CAST Technical Support and provide the following Relevant Input






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