Post

2 followers Follow
0

OK button not enabled after snapshot completion

We have seen many instances where even after completing the snapshot OK button is not getting enabled for quite a long time as shown in the screen shot below

When verified the CAST-MS log we could see snapshot completed successfully. This could happen when the garbage collector is emptying the java process which are not being used.

In such a situation go to the task manager and kill the process of Java related to CAST MS as shown in the screenshot below which will resolve the issue.

Please sign in to leave a comment.

1 comment

0
Avatar

Hi Yehsvanth,

I think before killing the process we need to balidate the analysis units whether they are successfully run by running few queries present here related to objects: 

https://doc.castsoftware.com/display/TG/SQL+Queries+-+CAST+Knowledge+Base

For snapshot we need to check few queries from here:

https://doc.castsoftware.com/display/TG/SQL+Queries+-+CAST+Central+Base

If all is well then we can go ahead and kill the process.

0 votes
Comment actions Permalink