CAST HIGHLIGHT - Results Upload - CLI - Failed to fetch company with id='XXXX'

User cannot upload the results of an application as the user is getting the error Failed to fetch company with id='XXXX' during the upload process.

Analysis stage completed.

Uploading...

Failed to fetch company with id='XXXX'

com.castsoftware.highlight.RTExceptionWithStatus: Failed to fetch company with id='xxxx'

 

Details

  1. Check whether there are any typos in the command line.

    For eg 

    [ERR5] HighlightAutomation --workingDir . --sourceDir xxx --ignoreDirectories test,.git,ide_settings,g --login xx@xx.xxx--password xxx--applicationId xxxx --companyId xxx --serverUrl https://rpa.castlight.com failed with code 5

    There is a typo in the serverUrl . It is https://rpa.casthighlight.com, and not https://rpa.castlight.com

    So the  --serverUrl value need to be corrected to complete the upload process.

  2. Check whether the CLI machine is behind a proxy. If it is check if the proxy parameters is  passed in the CLI. A sample command to use the proxy configuration in the command line for a Jenkins configuration Build  is

    java -Dhttps.proxyHost=your proxy host -Dhttps.proxyPort=your proxy port -Dhttps.proxyUser=user -Dhttps.proxyPassword=password -jar HighlightAutomation.jar --workC
    Please check the README file of Highlight-Automation-Command.tar  for more samples such as proxy with no password and password. Also please refer CAST HIGHLIGHT - CLI - Scan is failing with error code 5
  3. Check the status of the application. Is it Active or archived? If there is nothing to Analyze and no results to upload then error will be generated.
  4. Use the latest version of the CLI. As the platform evolves (new features, new api endpoints, etc.), the command line also uses some of these functionalities so it needs to be updated frequently. 

 

Related Articles

CAST HIGHLIGHT - CLI - ERROR: Failed to fetch company with id when using  --basicAuth

CAST HIGHLIGHT - CLI - Scan fails for an application with an error Failed to fetch company with id XXXSTDERR

CAST HIGHLIGHT - CLI - Scan is failing with error code 5

CAST HIGHLIGHT - CLI - Error Codes

Highlight Automated Code Scan (Command Line)

 

Ticket

27675, 30328, 37307

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